Fostering Success Plans

Professional

Salesforce Administrative Support

  • Real-Time Live Support by a Certified Salesforce Administrator
  • Salesforce Declarative Functionality
  • “Ask for Help” Button in your Salesforce
  • Login portal to manage requests
  • Training Resources
  • Up to 5 Cases per month

Enterprise

Salesforce Adoption and Workflow Support

All of Professional plus…

  • Real-Time Live Support by a Certified Salesforce Administrator, Developer, Architect and Cloud Consultant
  • Dedicated Account Manager
  • 10% Discount on Additional Projects
  • Best Practice Consulting
  • Virtual or Onsite Follow up Training at Fostering LLC office
  • Up to 10 Cases per month

Unlimited

Salesforce Full Development Support

All of Professional & Enterprise plus…

Custom Development of:

  • Salesforce Triggers
  • Apex Classes
  • Visualforce Pages
  • APIs
  • Mass Data Manipulation
  • More than 10 Cases per month

The Fostering Standard

Each Package includes the following services.

Email Support
Standard Object
(Leads, Accounts, Contacts, Opportunities)
Custom Fields
(excluding formulas & rollups)
Page Layouts
Reports
Scheduling Reports
List Views
Dashboards
Creating New Users
Validation rules
Lightning
Profiles
Email Templates
Salesforce for Outlook
Tab names and Labels
Home Page Layouts
Home Page Links
Campaigns

Fostering Support Details

Support Document